FirstBank Mortgage Reduces Incentive Compensation Processing Time by 75% with LBA Ware’s CompenSafe

"Out of all the tech we have, the return on CompenSafe is by far the best. It streamlines processes, improves communication and builds trust."
-Lee Townsend, Director of Retail Mortgage Banking

The Challenge

With upwards of 12 people getting paid commission on a single loan, FirstBank Mortgage needed to streamline a chaotic series of emails and spreadsheets into a more efficient process.

The Results

  • Full transparency into commission calculations for commissioned employees
  • Increased accuracy and process efficiency
  • Direct integration with Encompass® by ICE Mortgage Technology
  • Improved communication and greater trust between the accounting department and production staff

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